Polycom Trio 8800 API documentation

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Occasional Collector

Polycom Trio 8800 API documentation

Hi,

 

Is it possible for someone to point me in the right direction for accessing the Trio API documetation?

 

Kind regards,

GK

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Message 1 of 4
3 REPLIES
Polycom Employee & Community Manager

Re: Polycom Trio 8800 API documentation

Hello @Graeme Kay,

welcome to the Polycom Community.

 

The Trio itself does not officially fully support the REST API


The community's VoIP FAQ contains this post here:

Jun 05, 2018 Question: Do Polycom Phones support a REST API?

Resolution: Please => here <=


The above FAQ can be utilized to familiarize yourself with what is currently possible.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Collector

Re: Polycom Trio 8800 API documentation

Thanks for the update Steffen.

I have tried these and they get some of what we want. Do you know if there will be official support for these in the future?

 

Message 3 of 4
Polycom Employee & Community Manager

Re: Polycom Trio 8800 API documentation

Hello @Graeme Kay

 

we cannot talk about unreleased software within this community.

 

Once a feature is supported it will be mentioned in the release notes.

 

Best regards

 

Steffen Baier

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 4 of 4