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Polycom Trio and H.323


Polycom Trio and H.323

Looking at the link below regarding the new H.323 feature I wonder if the Trio can be used standalone behind a Firewall using NAT to make H.323 calls to other VC's on the Internet?
And if a dedicated NAT IP is assigned can it also receive H.323 calls?
Or is it really required to have the Trio registered to a gatekeeper?
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Polycom Employee & Community Manager

Re: Polycom Trio and H.323

Hello ,


Welcome back to the Poly Community.

The linked post should be pretty clear:


  • The H.323 Feature is designed to be utilized in infrastructure environments which contain firewall traversal devices, such as(but not limited to):

  • H.460 is not supported

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2