Prefix on specific sof or line key

Jack Noe · ‎11-06-2019

Hi All.

I want a line key or Soft key to have the function as a prefix. As i want to dial out with a specific caller ID on that line, i want to set a prefix to dial the star code ill set for the caller ID. So on this vvx 410 when pressing a specific line or soft key the phone should send along a prefix of *78 for example

SteffenBaierUK · ‎11-06-2019

Welcome back to the Poly Community.

We cannot tell you more as we already did >here<

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

SteffenBaierUK · ‎11-06-2019

Hello @Jack Noe ,

Actually, since UC Software 6.0.0 we support >this< on compatible phones.

The VVX400 is not compatible.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Prefix on specific sof or line key

Prefix on specific sof or line key

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Re: Prefix on specific sof or line key