Prefix on specific sof or line key

Jack Noe · ‎11-06-2019

Hi All.

I want a line key or Soft key to have the function as a prefix. As i want to dial out with a specific caller ID on that line, i want to set a prefix to dial the star code ill set for the caller ID. So on this vvx 410 when pressing a specific line or soft key the phone should send along a prefix of *78 for example

SteffenBaierUK · ‎11-06-2019

Welcome back to the Poly Community.

We cannot tell you more as we already did >here<

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Steffen Baier

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SteffenBaierUK · ‎11-06-2019

Hello @Jack Noe ,

Actually, since UC Software 6.0.0 we support >this< on compatible phones.

The VVX400 is not compatible.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.

Prefix on specific sof or line key

Prefix on specific sof or line key

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Re: Prefix on specific sof or line key