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Trio 8800 - Daisy-Chain, Networked Device Role

SOLVED
LeoK
Occasional Contributor

Trio 8800 - Daisy-Chain, Networked Device Role

Hi,

For daisy chaining 2 Poly Trio 8800 systems one of these devices has to be set to Networked Device Role = Device. By now, I'm able to change this parameter only on the touch screen of the Trio 8800 manually.

Is it possible to set the parameter Networked Device Role

  • by Web Interface of the Trio 8800?
  • by RPRM using configuration profiles for centralized management?

Trio 8800 Version 5.9.3.7982

RPRM 10.8.0-251114 

 

Thanks

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 - Daisy-Chain, Networked Device Role

Hello @LeoK 

 

I updated the FAQ with the relevant parameter for the "secondary" Trio.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 - Daisy-Chain, Networked Device Role

Hello @LeoK ,

 

Welcome to the Poly Community.


I just added this FAQ:

 

Apr 28, 2020 Question: Can I daisy-chain two or more Poly Trio?

Resolution:  Please check >here<

 

For additional details please check the Admin Guide >here<

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
LeoK
Occasional Contributor

Re: Trio 8800 - Daisy-Chain, Networked Device Role

Hello Steffen, Sorry, your reply didn't help. Daisy-chaining is working properly when changing Networked Device Role from Hub to Device on the slave Trio 8800's GUI and the master Trio 8800 runs as Hub (= default value). This means, that the user has to pair the devices manually using the device's touch screen.. But is there a way to pair the Trio 8800 automatically using parameters in configuration profiles of RPRM similar to the way to pair a Trio 8800 with Visual+ or with VisualPro? I think, that Visual+ and VisualPro are working as Networked Device Role = Device by default, so that mr.pair.uid.1 = "MAC of Visual+/VisualPro" works immediatly after finishing the startup process of the Trio 8800 and the pairing of Trio 8800 and Visual+/VisualPro is completed. Best regards, LeoK
Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 - Daisy-Chain, Networked Device Role

Hello @LeoK 

 

I updated the FAQ with the relevant parameter for the "secondary" Trio.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 5
LeoK
Occasional Contributor

Re: Trio 8800 - Daisy-Chain, Networked Device Role

Works properly!

Thanks and best regards

LeoK

Message 5 of 5