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VVX 450 Intermittent loss of speed dial text on display

scottcanion
Occasional Visitor

VVX 450 Intermittent loss of speed dial text on display

My VVX 450 keeps losing the text (contact names) from the display assigned to speed dial keys. It happens intermittently with no apparent cause, but they never last more than 72 hours before they disappear. I'm running Update 5.8.1.13851J on a Polycom Hosted Server, and he phone is provisioned for Zoom phones account.  

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 450 Intermittent loss of speed dial text on display

Hello @scottcanion ,

 

Welcome to the Poly Community.

We would need to check the UC Software as described here:

 

Oct 7, 2011 Question: How can I find out my SIP UC Software or Obi Edition Version or the Updater / BootROM Version of my Phone?
Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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