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VVX 601, UC 6.0.0.4796 - how to disable direct IP calls?

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The German
Visitor

VVX 601, UC 6.0.0.4796 - how to disable direct IP calls?

With the VVX 601, UC 6.0.0.4796, I am getting "ghost calls" from 100 1001 etc. on a regular basis. I don't have a firewall that allows me port restrictions to just the SIP provider and I was wondering where in the settings of the phone these direct IP calls can be disabled? All guides I found when googeling did not address it.

Message 1 of 4
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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 601, UC 6.0.0.4796 - how to disable direct IP calls?

Hello @The German ,

 

welcome back to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

Oct 24 2014 Question:How can I prevent Ghost calls or tools like sipvicious or nuisance Cisco calls ringing my phone?

Resolution: Please check => here <= or Security Center: Security Bulletin Relating to Worldwide Botnet Dialing H.323-Capable Systems


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 601, UC 6.0.0.4796 - how to disable direct IP calls?

Hello @The German ,

 

welcome back to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

Oct 24 2014 Question:How can I prevent Ghost calls or tools like sipvicious or nuisance Cisco calls ringing my phone?

Resolution: Please check => here <= or Security Center: Security Bulletin Relating to Worldwide Botnet Dialing H.323-Capable Systems


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
The German
Visitor

Re: VVX 601, UC 6.0.0.4796 - how to disable direct IP calls?

Thanks, I am getting the idea now - I simply expected it to be part of the settings in the phone or the web ui of the phone, but it looks like this requires download/editing/upload of the configuration file, correct? 

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 601, UC 6.0.0.4796 - how to disable direct IP calls?

Hello @The German ,

 

again I can only quote the Web UI

 

Oct 20, 2017 Question:Why can I not change every single configuration parameter via the Phone UI or the Web Interface?

Resolution: Only the most common settings can be changed via the Phone UI or the Web Interface. Additional configuration parameters either require a provisioning server as shown => here <= or simply import a configuration file (or unzip FAQ attached example files) and import these via the Web Interface as shown => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4