07-17-2017 06:44 AM
I was testing voicemail on two Polycom VVX phones (VVX 601 and VVX 311). When a new voicemail is left I am getting notification on skype client and email with the voicemail but it takes around 10 minutes for a voicemail to appear on a phone. Is there a way to speed up that process?
07-17-2017 06:47 AM
welcome to the Polycom Community.
It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.
The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .
In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
07-17-2017 07:41 AM - edited 07-17-2017 07:42 AM
I am sorry I forgot to inlude the software version. I am using the latest release - 5.5.2. I tested also 5.5.1 on VVX 601 and the result was the same.
I am also using BToE version 220.127.116.11