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Configured Source Values

Martin Palmer
Occasional Advisor

Configured Source Values

I'm trying to determine where a phone (VVX 410 running UCS gets its setting from. When using the web interface for every value you can set the right side has a "configured source values" section that shows where the setting has a value set. Some of them are obvious. This is my assumption for the ones that seem obvious but I don't know what some are and they are putting settings into my phones that are incorrect.


The configured source values are:

Local: I assume these are settings configured locally on the phone by going through the settings menu

Web: I assume these are settings that were set using the phone web interface

Config: I assume these are settings that are pushed from a provisioning server (we use RPRM)

TR-069: I have no idea what this is

SIP: I do not know what this refers too


Our users are Skype Online users that have been migrated from our on-premises environment. We run most Skype services through online but our PSTN calling still goes through on-prem infrastructure. 


For our phones the incorrect settings are being shown to be set in the SIP source value but I don't understand what is pushing that value to the phone. What does SIP in the "Configured Source Values" section refer to?

Message 1 of 2
Polycom Employee & Community Manager

Re: Configured Source Values

Hello @Martin Palmer,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=




Mar 08, 2013 QuestionWhat files does my phone download or upload and why?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2