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How to Show/Hide the RealPresence Trio System IP Address

Occasional Contributor

How to Show/Hide the RealPresence Trio System IP Address

Sure you can find that it is on a product bulitin that it's possible.....How do you do it??

I have attempted to upload it and I get a server error.

I as well dont see it in the config file.

I am running software 5.5.4

Does anyone have a simple xml code to upload?

Message 1 of 3
Occasional Contributor

Re: How to Show/Hide the RealPresence Trio System IP Address

This works

<?xml version="1.0" standalone="yes"?>
<!-- hide System ip address -->
<test up.hideSystemIpAddress="TV" />

save as cfg and upload to phone

Message 2 of 3
Polycom Employee & Community Manager

Re: How to Show/Hide the RealPresence Trio System IP Address

Hello @jimS12345,

welcome to the Polycom Community.

Just to close the loop the community's VoIP FAQ contains this post here:

Jul 03,2017 Question:Can I hide my System IP Address?

Resolution: Please check => here <=


In addition:


Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=


<xsd:attribute name="up.hideSystemIpAddress" type="Enum_UpHideSystemIpAddress">
  <xsd:annotation><xsd:documentation>enum allowed values: "Nowhere" "TV" "HomeScreen" "Menus" "Everywhere", default "Nowhere".</xsd:documentation></xsd:annotation>

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 3 of 3