Polycom VVX 601 Exchange UM Pin

Occasional Advisor

Re: Polycom VVX 601 Exchange UM Pin

What I meant was if the VVX 601 is your communication device, if you access via the Skype client, it uses the phone to initiate the call. This results in a PIN request. If you call using the Message Center on the phone, the same thing occurs.

 

If you plug a headset into the PC and call using the headset and bypass the VVX 601, you do not get prompted.

Message 11 of 14
Polycom Employee & Community Manager

Re: Polycom VVX 601 Exchange UM Pin

Hello @BTWM-MW ,

 

Please work with your Polycom reseller.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 12 of 14
Occasional Advisor

Re: Polycom VVX 601 Exchange UM Pin

Thanks for the "help".

Message 13 of 14
Polycom Employee & Community Manager

Re: Polycom VVX 601 Exchange UM Pin

Hello @BTWM-MW ,

 

as a reminder:

 

Mar 8, 2012 Question: What kind of support should I expect from the Community?
Clarification: Please check => here <=


Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 14 of 14