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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-16-2012 09:39 AM

HP Recommended

I am trying to make IP7000 working with Zultys MX 250. Before purchase I confirmed with Zultys and Polycom they will work together.

So I found IP7000 in "Device Profiles" section and I left default settings but it is still not working. It gets IP, I can hear signal but can't bind to this phone and can't make calls from it.

Any ideas what must be done?

3 REPLIES 3

‎05-16-2012 10:01 AM

HP Recommended

Hello BIR,

 

welcome to the Polycom Community.

 

I can only recommend to check with Zultys as they would do the interoperability testing and look after ythe provisioning part of the configuration and/or software for the SoundStation.

 

A basic registration information as mentioned in the FAQ can be found => here <=

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎05-16-2012 03:29 PM

HP Recommended

Hello BIR,

 

Please give Zultys Channel Support a call and we will get you taken care of.

 

Thank you,

 

Zultys Channel Support

channelsupport@zultys.com

+01-408-328-5433

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‎05-23-2012 06:53 PM

HP Recommended
We're you able to get your IP7000 to work with Zultys? If not, I'd be happy to help.
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