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PTT Breaking In While On Phone

SOLVED
PatReady
Occasional Contributor

PTT Breaking In While On Phone

Afternoon,

 

I have some VVX 410 and VVX 500 phones running 5.6 VOS and I am attempting to find the correct provisioning string to disable a page from playing over the speaker when on the phone. I need to disable Accept While Busy via the config file/provision rather then doing it manually. 

 

Admin Settings > Paging/PTT Configuration > Paging Configuration > Accept While Busy

 

Here is the paging config I have setup today. 

 

<ptt.address="224.0.1.116" ptt.port="5001" ptt.callWaiting.enable="0" ptt.compatibilityMode="1">
<ptt.pageMode ptt.pageMode.allowOffHookPages="1" ptt.pageMode.codec="G.722" ptt.pageMode.payloadSize="20" ptt.pageMode.enable="1" />

 

 

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: PTT Breaking In While On Phone

Hello @PatReady,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=


The above post describes how to find the default values and shows examples.

 

ConfigurationValuesViaWebIF.png
Checking this:

 

<xsd:attribute name="ptt.pageMode.allowOffHookPages" type="xsd:boolean">
  <xsd:annotation><xsd:documentation>true/false parameter default 0 (false).</xsd:documentation></xsd:annotation>
</xsd:attribute>

 

Yours is enabled aka 

 

ptt.pageMode.allowOffHookPages="1"


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: PTT Breaking In While On Phone

Hello @PatReady,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=


The above post describes how to find the default values and shows examples.

 

ConfigurationValuesViaWebIF.png
Checking this:

 

<xsd:attribute name="ptt.pageMode.allowOffHookPages" type="xsd:boolean">
  <xsd:annotation><xsd:documentation>true/false parameter default 0 (false).</xsd:documentation></xsd:annotation>
</xsd:attribute>

 

Yours is enabled aka 

 

ptt.pageMode.allowOffHookPages="1"


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2