We have a large deployment of VVX 411 phones. Only one phone has issues so far. It will disconnect from the network if the computer attached to the PC port goes to sleep or is powered down. When that happens, the phone must be completely powered down and restarted before it will reconnect to the network.
Any help or pointers on where to look would be appreciated
Hello @FoCoTech ,
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UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Please rename into .TXT or Zip the file to attach.
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My VVX250 does this same thing too, happening on multiple units, if the PC's restart, go to sleep, or shutdown, the phone will unregister.
if you look at the phone it still holds an IP, and it will need to be rebooted twice in order to get registered again.
Did you manage to find a fix ?
the same requested information as asked for above is applicable to you.