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- Re: VVX 601 Status Information Icon
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08-21-2017 09:18 AM
VVX 601 5.6.0 firmware.
Started getting this mystery pink circle to the bottom left of my status icon. Can't find in the docs what this means, or if a bug/flaw in the phone.
See attached pic.
Thanks
Solved! Go to Solution.
Accepted Solutions
08-22-2017 09:17 AM
Hi techlogik,
Please check also your Skype for Business client for the "pink circle". Even with OOF disabled you may still have appointments with this OOF status set as described here
Please be aware:
The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .
The above is necessary in order to track issue internally within Polycom.
You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.
Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".
This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
08-22-2017 09:17 AM
Hi techlogik,
Please check also your Skype for Business client for the "pink circle". Even with OOF disabled you may still have appointments with this OOF status set as described here
Please be aware:
The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .
The above is necessary in order to track issue internally within Polycom.
You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.
Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".
This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
08-23-2017 11:51 AM
I think you are correct. It isn't the OOO, it is an appt Pink status next to the bottom left of the phone icon.
Will do more testing and confirm, but this is probably what it means.
I guess the problem is at this point, even when I have no appointments and Skype isn't showing it, the phone is still showing the appt.
Right now, no Pink dot on the Skype Client. On the phone, Pink dot still there.
Thanks
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